Regulated by The Texas Department of Licensing and Regulation, P.O. Box 12157, Austin, Texas 78711, 1-800-803-9202, 512-463-6599, www.tdlr.texas.gov
Whether you're seeking a comprehensive assessment of your HVAC and air conditioning systems prior to home purchase or seeking professional service and repairs afterward, rely on Houston Heat & Cool Pros for tailored, family-like support throughout the Houston region.
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I just wanted to let you know Fox has my life long loyalty all thanks to your inspector Shawn McCleney. He was the best. Very grateful for him helping us out today. We will be sure to call again next issue we have.
Shawn did a wonderful job checking my HVAC components, Answered all my questions efficiently. Stefani was very helpful setting me up on my yearly plan!
Shawn is awesome! He always does a great job, is on time and very professional. I would recommend him anytime. The problem was resolved, thoroughly and completely, late on a Friday afternoon. Thank you Shawn and Fox. Bill Crawford
Shawn was wonderful! He arrived on time and explained exactly what he was going to do. It was easy to make an appointment and the scheduling person was so friendly!
He always does a great job, is on time and very professional. I would recommend him anytime. The problem was resolved, thoroughly and completely, late on a Friday afternoon. Thank you Shawn and Fox.
Very thorough report. Answered all my questions. Stefani with the office had great communication with reminders and easy to pay portal.
I just wanted to let you know Fox has my life long loyalty all thanks to your inspector Shawn McCleney. He was the best. Very grateful for him helping us out today. We will be sure to call again next issue we have.
Another great experience with Fox Inspection. This time we had an issue with our Air Conditioner that I wasn't able to fix on my own. Shawn had the problem narrowed down to a faulty thermostat which has since been filed for warranty repair. Will continue to use Fox for my home inspection and HVAC service needs into the future.
hecking my HVAC components, Answered all my questions efficiently. Stefani was very helpful setting me up on my yearly plan!
Arctic Fox (HVAC branch) came out to do an inspection before our builder's warranty period expired. Shawn is very knowledgeable and went above and beyond our expectations. He listened to our issues and was very thorough with the inspection. Great communication from the Fox office staff and downloading our inspection report. I will be using them again and recommend them to anyone looking for a home inspection.
I had Fox perform a diagnostic check of my two-unit AC system to look at a specific issue and see if there were any inefficiencies. Shawn was thorough in his review and walked me through the reasons I was having issues and quickly fixed them as part of the diagnostic service. He also followed up the next day to check whether the issues had disappeared, which they had. He also outlined other options for further improvements down the line and what to expect from the system as it ages. Would highly recommend Fox and Shawn.
As always, Shawn did a great job for us checking out our three units on a newer home we had purchased. We really appreciate his expertise and his willingness to answer questions for us. We always call Fox for HVAC needs and always ask for Shawn. Thank you for your continued service
We realized at about 7pm that our air conditioner wasn't blowing cold air. We contacted Arctic Fox the next morning and by 5 pm we had a new A/C compressor and cold air in the house. Because we are on the Gold Plus plan there was zero charge to us! Thank you Shawn and Stefani for taking care of us so quickly!
My realtor recommended Fox Inspection Group and I have been a loyal customer since. Not only did they perform a thorough inspection when I bought the house, I have under contract to service my AC. Shawn is great! Thank you Fox!!
This company has always done right by us. Responsive, efficient, and very fairly priced. Shawn is the best!
Shawn and James did a very thorough job today. They could not have been any nicer. Thanks for sending such qualified folks
Shawn McCleney did an excellent job inspecting the AC system at a home in Pearland. He was on time too!
Mark Denton and Shawn McCleney did a great job diagnosing our AC problems on 6/11/16. Thorough diagnosis and very professional, with well documented findings.
I want to give thanks to James Lury and Shawn McCleney of Fox Inspection. Their reports were accurate and they stood by them. I also want to give thanks to the builder Nick Taghi, who understood this needed attention and got the A/C contractor together with Fox Inspection. The result was repairs to both A/C units and my confidence that I was receiving a home with proper performing air conditioning for my family. Once again, thanks for your professional help. Regards,
Shawn came out after we bought the home and replaced the rotted out overflow tray. He also replaced the two thermostats and was great!! I will refer you any chance I get!! I already bragged on you to my Realtor so she could share my experiences to her future clients! Thanks again!!!
Both my inspector as well as my artic fox inspector were very thorough and helpful. My artic fox inspector was extremely experienced and gave me advice about keeping my unit operating efficiently.
David Wagner did a great job, was knowledgeable, thorough, and personable. Good man, Good job. Ditto Shawn McCleney.
Thank you so much for getting this done, Shawn. We appreciate your professionalism.
I would like to compliment Don, the HVAC Inspector, Shawn, and the termite inspector (Ryan) on their thoroughness. I've had many houses inspected, but this was more complete than I have ever had. Regards,
I was on site with Jason Fielding for his inspection. He was great, with good explanations and information. He's a solid, smart guy, gave me good information, very courteous and pleasant to work with. I did not meetShawn McCleney in person for the HVAC inspection, but he was very conscientious, called me in the evening to make sure I received the results as soon as possible. He was very thorough, knowledgeable, experienced and informative.........and this was a hard inspection for him, roof of 2 story condo with difficult access issues. I salute both of these guys! Both of your guys emailed me, discussed in detail and gave follow up information and answered questions thoroughly. Great experience for me, although the results of the inspection weren't what we wanted.......some serious repair issues on the HVAC system, I'm glad your guys alerted us. We would not have known of the potential problems which would have cost us substantial dollars later. Thank you!
We had an inspection completed on a home we were interested in buying about a week ago. Being built in 1970 and not having many upgrades beyond cosmetics (the current owner who did the cosmetic upgrades shared their inspection with us), we knew there would be a fair amount of work required to get the house to a point where we weren't having to worry about leaks, wood rot, or other issues common with older homes in Houston. After Bill Hurley and Sean McCleney arrived, it was immediately apparent there were items the previous owner's inspection missed the severity of or had left out altogether.Both Bill and Sean were extremely thorough and provided impartial insight into what they were seeing the entire time they were conducting the inspection. Having had previous experience with Fox inspections I knew the extent they would go to in order to ensure they can inspect as much of the house as possible (in the previous experience I was the seller and the buyer had chosen Fox for their inspection), but their willingness to explain the process and describe why the conditions they found might be issues was far above and beyond expectations.In an environment where it is all too easy to price shop and the level of service received often reflects that trend, I can say with the highest confidence that I will be using Fox Inspections for my inspection needs since the relative cost of an inspection is small as compared to the potential savings of going into a home purchase without being properly informed.We ended up not going thru with the purchase of the house described above (we really liked it, but there was just too much work to do with both of us working full time), but I'll be calling Fox again on Monday to schedule an inspection for a new house we just made an offer on.
I want to thank your service tech Shawn McCleney for solving a problem which we have had for several years with our Jennair downdraft stove-top exhaust. In years past we had other service techs look at the unit and they only said that it was properly installed and did not know why it just did not move enough air to be of any use when cooking. Shawn took the time to remove the housing and he discovered that the impeller was installed backward, probably from the factory. He researched the factory schematics and was able to correct the problem. The unit works fantastically now for the first time in years. Thank you for sending us such a fine professional. He is a credit to your company.
I relocated to Houston for work and when I was buying a house my realtor recommended Fox Inspection Group. That was in March of 2013. The inspection was thorough and professional.Since then I've used the services of Arctic Fox to maintain my air conditioner and Fix it Fox to install a new faucet.Whatever the service, the Fox team is caring, professional and responsive.Special thanks go to Shawn and Don for their kindness and customer service, to Christina for her wonderful demeanor and the phone and to Stefani for going above the call of duty to take care of her customer
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